Question 1

What is the charging structure?

Accepted Answer

• Fees vary depending on the school your child attends.
 • We reserve the right to adjust pricing with reasonable notice.

Question 2

How do I book and pay for it?

Accepted Answer

Bookings are taken via our website www.apres-school.co.uk.(www.apres-school.co.uk.)

Question 3

Can I pay in monthly instalments?

Accepted Answer

Absolutely! At the ‘Checkout’ stage of the booking process, you have the option to ‘Pay Now’ or ‘Pay Monthly’.

Question 4

Can I pay using Childcare Vouchers or Tax Free Childcare?

Accepted Answer

Yes, we are registered with most major voucher providers. If the one you would like to use isn’t on our list then please contact us and we will gladly register with them. Contact us via hello@apres-school.co.uk

Question 5

Can the charge be added to my school invoice?

Accepted Answer

No. Unfortunately not. However we can accept a variety of payment options via our website such as childcare vouchers and credit/debit cards.

Question 6

Do you offer sibling discounts?

Accepted Answer

We offer a 10% sibling discount. This can only be applied if you book both siblings at the same time. It cannot be applied retrospectively.

Question 7

What happens if I need to cancel at the last minute?

Accepted Answer

• It is the account holder’s responsibility to cancel sessions. This is done within your account.
 • Any booked sessions which are not attended are still charged unless 24 hours notice is given.
 • Parents must inform us by email if their children are arriving late due to attending an extracurricular club.
 • Any booked sessions which are not attended are still charged.

Question 8

Why is there a membership fee?

Accepted Answer

As a registered childcare provider, we are members of various organisations that help us ensure compliance with the latest guidelines and safeguarding regulations. The costs associated are very high but offer great benefits to our parents such as the ability to pay with childcare vouchers. The membership cost also allows us to provide our parents with a market leading booking system. This system allows us to keep track of children and their needs effectively and provides our parents with features other booking systems cannot. Such as passwords, monthly payment options and the ability to book up to a year in advance.

FAQs