Policies

Safeguarding, policies and school assurance.

Policy library

Clear, practical policies behind every session.

Parents should feel confident. Schools should be able to ask for assurance without a long admin chase. This page summarises the core policy areas that sit behind our provision.

Safeguarding-led

Child-first expectations, safer recruitment and clear escalation routes.

Version controlled

Policies are prepared for staff acknowledgement, review cycles and archive history.

School-ready

Short summaries help schools and families understand the approach quickly.

Core documents

Policy areas parents and schools ask about most.

These are public summaries. Controlled policy documents, acknowledgements and archived versions are managed internally.

Child safety

Safeguarding

Our safeguarding approach is built around safer recruitment, training expectations, clear escalation routes and a child-first culture.

Session culture

Behaviour

We use calm, consistent routines that help children feel safe, respected and able to enjoy the session.

Site routines

Health and Safety

Site routines, risk awareness, collection arrangements and activity planning are managed with school-friendly discipline.

Clear follow-up

Complaints

Families and schools can raise concerns clearly, with follow-up recorded and handled by the appropriate lead.

Data care

Privacy

Personal information is handled only for legitimate childcare, staffing and operational purposes, with GDPR-ready workflows planned.

Booking terms

Terms

Booking terms depend on the activity and programme. Parents should review the terms shown before confirming payment.

Planned cover

First Aid

First aid provision is planned by programme, site and staffing model, with qualifications tracked where required.

Staff expectations

Code of Conduct

Staff are expected to model warm, professional behaviour and follow clear boundaries in every setting.

Need a specific document?

Parents can ask for practical policy guidance. Schools can request assurance evidence for their site or partnership discussion.

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