Cancellations

Change requests start where you booked.

Changes and cancellations

Your family account shows the live options.

Cancellation windows, credits and amendments vary by programme. Open your Après School account so the rules and available actions match the specific session, camp or school centre.

All wraparound care and holiday clubs.

Après School family account

Open Bookings to review upcoming sessions and use any available cancellation action.

Eligible cancellations.

Account credit

Any credit issued is shown in Payments & credit and can be used toward a future booking.

A change is not available online.

Need help?

Send us the school, session date and booking reference so the team can review it.

Best route

Start in your Après School family account.

All current bookings now sit in one place, with the relevant change or cancellation options shown against each session.

  • Find the original confirmation email or open your family account.
  • Check the session, camp and date you want to change.
  • Read the cancellation or amendment terms shown there.
  • Contact us if your account does not show the action you need.