Payments

How to pay, use credit and find your receipts.

Parent payments

Review the total and payment method before confirming.

Wraparound care and holiday clubs are booked through the Après School family system. Secure PonchoPay checkout, receipts, invoices and account credit are managed from the same account.

All wraparound care and holiday clubs.

Après School family account

View confirmed bookings, invoices, receipts and account credit together.

Secure checkout.

PonchoPay

Card and supported childcare-payment options are authorised securely before a paid booking confirms.

Eligible future bookings.

Account credit

Any available balance is shown in your account and applied through the Après School checkout.

Understand your payment status

Card, Tax-Free Childcare and vouchers

Checkout offers card payments through PonchoPay and supported Tax-Free Childcare and childcare voucher routes. Choose the method shown for your booking and follow its instructions, including any card guarantee. A payment started is not the same as a confirmed booking: check the saved status in your family account.

Pending or interrupted payment

If checkout is interrupted, open the existing booking in your account to check its status and available payment action. Only a confirmed booking confirms your place. Do not assume a bank transfer or a return from the payment page has completed the booking.

Top-ups and account credit

Use Payments & credit to top up and check your balance. Credit covers outstanding staff-added care first; the remainder is available for eligible bookings. Checkout shows the credit used and any amount left to pay. A top-up adds funds; it does not itself book a session.

Invoices and receipts

Open Payments & credit in your family account to find invoice and receipt records. If an email is delayed, check the account for the current payment and booking status.

Before paying

Do one final check at checkout.

Before you confirm, check the school or camp name, dates, child details, fee, voucher options and the terms for that programme.

  • Correct school, camp or activity selected.
  • Dates and sessions match what you need.
  • Child details and collection contacts are up to date.
  • Payment method, receipt and voucher handling are clear.